Here are some of the questions we are frequently asked and the answers:
FAQ
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What is the difference between a family doctor and a primary health care nurse practitioner?
A primary health care nurse practitioner (NP) has a similar scope of practice as a family doctor. An NP can take a full history, examine patients, order diagnostic testing and provide a medical diagnosis and treatment plan. He/she can order any laboratory tests and prescribe any medications based upon his/her level of knowledge, skill and judgement. The following is a list of diagnostic tests NPs can order: x-rays, ultrasound, ECGs in non-urgent, non-acute circumstances, spirometry, stress tests, sleep studies, holter monitors, loop recorders and pulmonary function tests. They are not currently allowed to order CT scans, MRIs or nuclear medicine procedures. If these latter tests are required, the collaborating physician will order them. NPs can make referrals to all specialists.
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Should I still be looking for a family doctor once I start seeing the nurse practitioner at Oasis Primary Health Care Clinic?
No. Once you have the primary health care nurse practitioner overseeing you, she will take care of all your primary health care needs and collaborate with the consulting physician when necessary.
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How do nurse practitioners get paid?
Nurse practitioners in Ontario can be paid one of three ways:
(1) They can have access to funding through the Ministry of Health and Long-Term Care. These positions are usually located in hospitals, community health centres, family health teams and long-term care homes.
(2) They can be paid directly by the hiring physician out of pocket, or
(3) They can receive a salary from a practice that capitates patients. So, the more patients who are rostered, the more money the NP can be paid for taking care of the patients assigned to him/her. -
Why can’t I go to walk-in clinics after I’ve joined Oasis Primary Health Care Clinic as a patient?
Once you have signed up as a patient, the physician is receiving money from the government to take care of you. You have the choice of going to see the NP at 551 Ontario Street during opening hours, or if a medical problem arises after hours, you can go to the after-hours clinic at 21 Front Street in Thorold on Monday, Tuesdays and Thursdays between 5:00 -7:30 pm and on Saturdays and Sundays from 10:00 am – 1:00 pm. At present, due to COVID-19, you should call 905-688-6460 first. If you need medical attention and both places are closed, you can make your way to any Emergency Department. If you go to a walk-in clinic, the physician, whom you’ve rostered under, is charged by the government to cover the cost of any billings the other physician submitted. This adds up quickly and becomes unaffordable.
In the event you do not roster as a patient and are paying for the NP’s services, you can go anywhere you would like as long as the NP receives a report from the facility where you received medical treatment. This is to ensure she has all the necessary information required to provide optimal health care.
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Once I become a patient at Oasis Primary Health Care Clinic, do I have to get my old medical files sent over from my previous health care provider’s office?
The nurse practitioner may ask you to get your old medical files transferred so she can track important testing that has been done in the past. If you have a complicated history, it is usually in your best interest to have the old files available to help the provider organize your care and avoid any unnecessary testing as well as help to identify gaps regarding any testing that needs to be ordered.
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How do I renew my prescription?
You are required to book an appointment with the nurse practitioner for all prescription refills. Please ensure that the appointment is scheduled at least 2 weeks prior to running out of your medications. This ensures that the efficacy of the medications has been evaluated and gives the nurse practitioner ample time to send the prescriptions to your pharmacy. Please call ahead to book an appointment to renew your prescription. We do not renew prescriptions by fax or by phone unless it is a booked teleconference. 905-935-5151
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How do I book an appointment?